---
title: "Rule 9: Contact information of person to answer questions about processing"
url: https://dpdp.myndsolution.com/wiki/rules/rule-9-contact-information-of-person-to-answer-questions-about/
description: "Rule 9 of the Digital Personal Data Protection Rules, 2025 (Contact information of person to answer questions about processing). Official text verbatim…"
kind: rule
updated: 2026-09-09
official_source: https://egazette.gov.in/WriteReadData/2025/267650.pdf
text_type: official-text-plus-interpretation
publisher: MYND Integrated Solutions
license: Official Government of India texts are reproduced verbatim (public domain / open government data). Interpretation is CC BY 4.0, MYND Integrated Solutions.
disclaimer: Not legal advice. Official text prevails over any interpretation.
html_version: https://dpdp.myndsolution.com/wiki/rules/rule-9-contact-information-of-person-to-answer-questions-about/
---
# Rule 9: Contact information of person to answer questions about processing

*The Digital Personal Data Protection Rules, 2025, G.S.R. 846(E) dated 13 November 2025. Comes into force on 13 May 2027.*

## Official text

Every Data Fiduciary shall prominently publish on its website or app, and mention in every response to a communication for the exercise of the rights of a Data Principal under the Act, the business contact information of the Data Protection Officer, if applicable, or a person who is able to answer on behalf of the Data Fiduciary the questions of the Data Principal about the processing of her personal data.


## Made under

- [s. 8 General obligations of Data Fiduciary](https://dpdp.myndsolution.com/wiki/act/section-8-general-obligations-of-data-fiduciary/)

## Interpretation in plain English (not legal advice)

> This is a plain-English interpretation of the official text, prepared by the DPDP Wiki editorial team. It is not the law and not legal advice, and it may be incomplete or wrong. Always rely on the official text of the Act, the Rules and the notifications, and take advice from a qualified professional for your situation.

Rule 9 requires every Data Fiduciary (the entity that decides how and why personal data is processed) to provide specific contact information so that a Data Principal (the individual to whom the data relates) can ask questions about how their personal data is being handled. The Data Fiduciary must share the business contact information of its Data Protection Officer, if it is required to have one. If it does not have a Data Protection Officer, it must provide the contact details of another person who is capable of answering questions on behalf of the Data Fiduciary regarding the processing of personal data. This contact information must be prominently published on the Data Fiduciary's website or app. Additionally, the Data Fiduciary must include these contact details in every response it sends when a Data Principal communicates to exercise their rights under the Act.

### Key points

- A Data Fiduciary must provide business contact information for someone who can answer questions about personal data processing.
- This person must be the Data Protection Officer, if applicable, or another capable representative.
- The contact information must be prominently published on the Data Fiduciary's website or app.
- The contact information must also be included in every response to a Data Principal exercising their rights under the Act.

### Common misreadings

- Assuming every Data Fiduciary must appoint a Data Protection Officer to fulfill this rule; the rule allows for another person to answer questions if a Data Protection Officer is not applicable.
- Believing that just publishing the contact information on a website is enough; it must also be included in every response to a Data Principal exercising their rights.

*Interpretation prepared 2026-09-09 from the official text only; the official text prevails.*

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Cite as: DPDP Rules, 2025, r. 9. Official source: https://egazette.gov.in/WriteReadData/2025/267650.pdf